Things you can ask for
You are allowed to ask for each of these. We also show who to ask.
- 01
You can ask for
A free interpreter
Call TIS National on 131 450. They help you talk to government offices, police and many other services.
Ask: government offices, police, public hospitals TIS National - 02
You can ask for
Your payslip
Your boss must give you a within 1 working day of paying you.
Ask: your boss Fair Work Ombudsman - 03
You can ask for
A refund, repair or replacement
If something you buy is faulty, unsafe or not as described, you can ask the shop to fix it, replace it or give your money back. A 'no refunds' sign doesn't change this.
Ask: the shop where you bought it ACCC – Consumer rights - 04
You can ask for
Your bond back
When you move out, ask for your bond back. If the owner wants to keep some of it, they must say why. You can say no and take it to your state tribunal.
Ask: your agent or landlord - 05
You can ask for
To talk to a lawyer
If police want to question you, you can usually ask to speak to a lawyer first. can help, often for free.
Ask: the police officer - 06
You can ask for
A copy of your information
You can ask a government agency or most businesses for a copy of the personal information they keep about you.
Ask: the agency or business OAIC – Your privacy rights - 07
You can ask for
A second look at a decision
If a government decision about you seems wrong, you can ask for it to be checked again. For many visa decisions, this is the Administrative Review Tribunal. Act fast: there are time limits.
Ask: the agency, then the tribunal Administrative Review Tribunal - 08
You can ask for
Your own Medicare card
From age 15, you can get your own card.
Ask: Services Australia Services Australia – Medicare
General information only, not legal advice. Laws can be different in each state.